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Renewals Operation Intern

Overview: As a Renewal Quoting Operations Intern, you will be responsible for supporting Global sales team with Quoting Operations for all Support Maintenance contracts within an assigned territory.

What You Would Do:

Roles & Responsibilities:

  • Sales/Q2O (Quote to Order) Operations – Work closely with Renewals, Direct/Channel Sales, and IT Operations departments to help meet or exceed the assigned sales projections and quotas for Pulse Secure’s Renewals, Net-new, Tech Refresh business verticals by creating Opportunities/Quotes with accurate technical specifications, within an ERP System for specific Up-sell/Cross-sell programs. And good understanding on Global Channel Sales. (AMER, EMEA, APAC Region’s).
  • Internal & External Communication - Liaise cross-functionally with Sales Management, Channel Ops, Marketing, Product Development, Professional Services, and Customer Support to ensure the complete success of global client/sales strategies. Build and maintain relationships with Global Customers, Distributors, and Channel Partners (AMER, EMEA, APAC Region’s) to implement strategic initiatives.
  • General - Enhance organization reputation by accepting ownership for accomplishing new projects; explore opportunities to add value to job accomplishments.

We Bring Cakes, You Ice It Up

Currently enrolled in a top MBA program with specialization in Operations/Sales/Marketing and comes with the following skills:

SKILLS REQUIRED

• Sales/Sales Ops & Relationship Management knowledge

• Comfortable communicating and working with Customers/Channel Partners

• Creating Opportunities/Quotes in an ERP system 

• Basic knowledge in Software Subscription/SaaS/IT Industry

• Having a basic understanding of IT products and processes

• Basic knowledge on ERP systems 

• Having a basic understanding of business processes and tools.

• Must be proficient with MS Office Suite (Excel, PowerPoint, Project-Visio etc.)

• Data oriented and exceptional attention to details

• Basic understanding of the business processes

• Drives continuous improvement, in order to make it efficient and effective

• Exceptional interpersonal and communication skills, who can work both independently and with internal and external stakeholders

• Open to stretch working hours to help global operations; coordinate between various geographies.

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