Job Summary: As a Renewal Sales Representative, you will be a strong driver of maintenance revenues for all Support Maintenance contracts within an assigned territory, while maximizing retention and minimizing churn risk.
Job Responsibilities: You will manage and ensure account retention through adoption and driving on-time renewal. Own, drive and manage the renewal process identifying customer requirements, uncovering roadblocks, expertly probing for upsell and expansion opportunity, and demonstrating strong account management capabilities. Working with partners and customers to negotiate the renewal including pricing and service-term.
This includes the ability, but not limited to the following: